# Gọi điện tại màn hình trực tiếp

**Bước 1: Tại menu Khách hàng, nhấn  chi tiết bản ghi** 

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXegd3bJ_XOPWoFH-FEn09S0cRJwFrUrCsf5MLpoZ8tnSECQUJGfOw8Ms26K8eTUCubrEM2g6BRIX4rLtSecC3rzOdX9YudG9eC33NWT_b_ejz-oDLcDK3QqOSqBt4C6M_iaI9c3Mw?key=e2gql8vwHu9lxXv2GJAOPs4R" alt=""><figcaption></figcaption></figure>

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**Bước 2: Nhấn vào icon gọi điện, để thao tác gọi cho khách.**

Trong ví dụ này, đang sử dụng tổng tài Omical&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfUoXTSgiQKw4LxwmSCxxsc-UfPBrVVzjKi13SpSeXN1WdIfELhxtIPbr9JSelZMNFOr7W7RWWnjvg6i-ow0wkfxc4Roqb-f762Oz8eSUDK9Emoo7LVTSzQimbKEjKhmggyO1J9Eg?key=e2gql8vwHu9lxXv2GJAOPs4R" alt=""><figcaption></figcaption></figure>

**Bước 3: Trong quá trình gọi điện bạn có thể thêm những nội dung ghi chú chi tiết**&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdQWh_ufFhPA7p4_zErdG_wjAmuW4HjSTOs2Y7pn7bB3iWTZk9y9ESwS_MDJPxNQzwrf_MB2kFoIWOBZc0MPUcynCMBX9sUN1ztYHlA6SWyVRVulajhEf69LAhASz184soZRBNJcA?key=e2gql8vwHu9lxXv2GJAOPs4R" alt=""><figcaption></figcaption></figure>

**Bước 4: Click button Lưu để hoàn thành lưu ghi chú**&#x20;

Sau khi gọi xong, tất cả log lịch sử sẽ hiển thị ở tab cuộc gọi&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfKmaNrzi3M7sGO5Uh803-1k5A-EfISqc-9sf4kfDFbf2W2_x71IhHvw247mmr1M2PyAo3wbMw06K4M8i5Ij07WTjOp4W0-QClpf-MLssn-h2wh5cnNVYTOVwsQFNXaflEmneRwKA?key=e2gql8vwHu9lxXv2GJAOPs4R" alt=""><figcaption></figcaption></figure>

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